Siebel Wireless Integration with BlackBerry
REDWOOD SHORES, Calif. 12-APR-2007 05:00 AM Oracle today announced Oracle Siebel Wireless support for Blackberry(r) smartphones from Research In Motion (RIM) (Nasdaq: RIMM; TSX: RIM), bringing Oracle’s market-leading CRM applications and capabilities to BlackBerry users. With Siebel Wireless on the BlackBerry platform, enterprises can now provide their mobile workforce with access to important, real-time CRM data while on the go.
“CRM is becoming a primary use of mobile and wireless technology among enterprises,” said Mary Wardley, research vice president, CRM Applications, at IDC. “By utilizing mobile CRM, users have access to real-time customer data, enabling them to increase sales efficiencies and be productive when they are in the field.”
Oracle’s Siebel Wireless for BlackBerry enables enterprises to easily extend valuable CRM data to executives, sales teams and field services engineers who rely on their BlackBerry smartphones to conduct real-time communications and transactions. Providing wireless access to the latest CRM data available will allow stakeholders to provide more effective customer service and more efficient customer prospecting when in the field.
